Shipping policy

📦 Shipping & Delivery Policy

Last Updated: September 6th, 2025

  • For international buyers, orders are shipped via trusted international courier companies and/or speed post only.

  • For domestic buyers, orders are shipped via reputed domestic courier companies and/or speed post.

  • Orders are usually dispatched within 0–7 business days, or as per the delivery date agreed at the time of order confirmation.

  • AHSAAS UDAIPUR will hand over the consignment to the courier/postal service within the committed time. However, delays caused by courier companies or postal authorities are beyond our control.

  • All deliveries will be made to the shipping address provided by the buyer during checkout.

  • Order/shipping confirmation will be sent to the registered email ID.

  • For support, contact us at 📞 +91 9928958371 or 📧 ahsaasudaipur5@gmail.com

🔒 Privacy Policy

Last Updated: September 6th, 2025

AHSAAS UDAIPUR respects your privacy and is committed to protecting your personal data.

Information We Collect

  • Name & Contact details (including email address)

  • Demographic details (postcode, preferences, interests, if required)

  • Other information relevant to surveys/offers

How We Use Your Information

  • To process and deliver orders

  • Internal record-keeping

  • Improving our products & services

  • Sending promotional offers and updates (with your consent)

  • Market research via email/phone

Security

We ensure strict measures to safeguard your information against unauthorized access or disclosure.

Cookies

We use cookies to analyze website traffic and enhance your browsing experience. You may accept or decline cookies in your browser settings.

Sharing of Information

We do not sell, distribute, or lease personal information to third parties unless required by law or with your explicit permission.

If you believe any of your data is incorrect or incomplete, please contact us at 📍 5, Shardha Nagar, Bohra Ganesh Ji Road, Girwa, Udaipur, Rajasthan, 313001, or 📧 ahsaasudaipur5@gmail.com.

💳 Cancellation & Refund Policy

Last Updated: September 6th, 2025

  • Cancellations are accepted within 2 days of order placement, unless the order has already been processed/shipped.

  • No cancellations for perishable items (e.g., flowers, food items). Refunds/replacements are possible only if product quality issues are proven.

  • Damaged/defective items must be reported within 2 days of delivery for review.

  • If the product is not as described, raise a complaint within 2 days of receiving the order.

  • Products with manufacturer warranties must be handled directly with the manufacturer.

  • Approved refunds will be processed within 3–5 business days.

📜 Terms & Conditions

Last Updated: September 6th, 2025

  1. Definitions

    • “We”, “Us”, “Our” = AHSAAS UDAIPUR

    • “You”, “Your”, “User”, “Visitor” = Any person using our website or purchasing from us.

  2. General Use

    • Website content may change without notice.

    • We do not guarantee accuracy, timeliness, or completeness of website information.

  3. Liability

    • Use of information/products is at your own risk.

    • AHSAAS UDAIPUR is not liable for any inaccuracies or losses.

  4. Intellectual Property

    • Website design, layout, and content are owned/licensed by AHSAAS UDAIPUR.

    • Unauthorized use may result in legal action.

  5. External Links

    • Links to third-party websites are for convenience only; we are not responsible for their content.

  6. Jurisdiction

    • Any dispute is subject to the laws of India.

  7. Payments

    • We are not liable for declined transactions due to cardholder limits or bank restrictions.